Tonus - Diagnostic Review and Interfirm Comparison

Business Performance Review

Business Development
	Business Consulting
		Consulting Services
		The Process
		Advisory Boards
		Business Performance Review
		Activity Analysis
		Diagnostic Review (SWOT)
		Sales Process Analysis
	Seminars
	Business Mentoring

Despite living in the “Information Age” you are running your business without the benefit of seeing how others do it, often making important decisions in the absence of any real information. But you aren’t alone! Around the world there are millions of business owners just like you, running their businesses in isolation. Most well run businesses have some sort of business management system, but frequently, some of the big issues are hidden from the daily numbers.

“A wealth of information exists inside every business. You just need someone who can help you gather and understand it.” says Paul Meisner, business strategist at Tonus Business Growth Solutions.

We use a 5-step approach. We perform an activity analysis, a financial review, a diagnostic review of the internal and external factors of your business, and finally we review the perspective of your customers and team.

Understanding your business means so much more than just reading the financial statements. These are only “lag indicators” that show where you’ve been, not where you’re going. Your strategic position and operational performance must be assessed. To do this, we perform a situational audit on the external environment in which you operate and an assessment of your internal strengths and weaknesses. This will give you a more comprehensive understanding of your business than ever before.

Your customers ultimately determine your success so you need to know what they think of you. In fact theirs are really the only opinions that matter because your success is dependent on their delight. You may note we said “delight.” We measure your Customer Delight Index as we think just satisfying customers is not enough. The Customer Scorecard will help you to identify your customer's needs.

Another valuable source of input comes from the members of your own team. What is their understanding of customers? What feedback do they get from customers? Aligning your team’s efforts with what your customers’ value will make your business more effective and lift your Customer Delight Index.

We certainly look at the key numbers, but more importantly, we focus on business fundamentals, looking at the factors that drive the numbers. This process of learning from others helps overcome the challenges of uncertainty and isolation.

Tonus Business Growth Solutions is a member of the RAN ONE Consulting Group, a leading global consultancy that specializes in Privately Owned Growth Enterprises. Our worldwide InterFirm Comparison database is compiled from data compiled by businesses in Canada, USA, UK, Ireland, Australia and New Zealand, working with a variety of clients in a wide range of industries.

If you are interested or if you know a business that might be, please contact Tonus Business Growth Solutions at (905) 451-1271, info@tonusinc.com or go to our website at www.tonusinc.com.

“When you combine your business information with worldwide benchmarks of similar firms, that is when your data becomes really powerful!”

- Paul Meisner

Better understand your business by looking at it in ways you never knew you could.